How vehicles are assigned
We assign vehicles by class rather than by model. The class is confirmed on your booking; the specific car is whichever suitable vehicle is available that day. Vehicle images show representative examples of each class.
Declare oversized items
Skis and snowboards, golf clubs, bicycles, hockey bags, musical instruments, strollers, mobility equipment and pet carriers all change the vehicle decision. Mention them at booking, not on the curb.
Child seats and safety
Request child seats when booking, giving the child's age, height and weight. Seat belts must be worn by every passenger. Vehicles are never loaded beyond their lawful seating capacity, and the chauffeur may decline to carry passengers or items that would breach that limit. See our accessibility and mobility equipment guidance if support is needed.
Where these vehicles travel